FREE WORLDWIDE SHIPPING ON EVERY ORDER · 30-DAY MONEY-BACK GUARANTEE

Talk to a human

We answer every message within 24 hours on weekdays — usually much faster.

📧 Email

support@gimmiepets.com

⏱️ Response time

Within 24 hours, Monday–Friday. Weekend messages get answered first thing Monday.

📦 Order questions

Include your order number and we can check tracking, change an address before dispatch, or start a return on the spot.

🚗 Fit questions

Tell us your vehicle's make, model, and year — we'll confirm which hammock size fits before you spend a dollar.